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Thank you for this insight. I dont think using an external charger will work though.that was the initial problem I had… it wouldnt charge…😞

Hello i have an Asus X712J laptop that i purchased refurbished from best buy a year ago. It was used only 3-4 times because it was so slow i couldnt stand it. I thought maybe it was the wifi. It was kept in an insulated case in storage until a few months ago. It wouldnt charge wheni got it out...