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<blockquote data-quote="capelyddol" data-source="post: 311" data-attributes="member: 292">My old xw4600 has been running Windows 11 for many months but yesterday the screen went blank. I suspected the video card and swapped it for a spare which cured the screen problem, but it appears in the process Win 11 had crashed. I went for Recovery (keeping files) but in the process noted all my USB ports were out and although LAN-wired direct to a Livebox 5 the computer was unable to connect to the internet. Win 11 recovery was partial and difficult as my USB mouse couldn't function. Use of the keyboard was painfully slow but I managed to access device manager and noted all the USB's were showing '!' as also the Network Adapter. I assumed a lack of drivers as Win 11 was unable to download them. I attempted to recover the drivers but to no avail. Lastly, I attempted recovery without file save, but it's now stuck on needing internet to download updates, and presumably drivers for the USB's.I've tried too many things to list, but with no USB ports functional and no internet I'm caught a vicious loop. I'm desperate for some help!</blockquote>

[QUOTE="capelyddol, post: 311, member: 292"] My old xw4600 has been running Windows 11 for many months but yesterday the screen went blank. I suspected the video card and swapped it for a spare which cured the screen problem, but it appears in the process Win 11 had crashed. I went for Recovery (keeping files) but in the process noted all my USB ports were out and although LAN-wired direct to a Livebox 5 the computer was unable to connect to the internet. Win 11 recovery was partial and difficult as my USB mouse couldn't function. Use of the keyboard was painfully slow but I managed to access device manager and noted all the USB's were showing '!' as also the Network Adapter. I assumed a lack of drivers as Win 11 was unable to download them. I attempted to recover the drivers but to no avail. Lastly, I attempted recovery without file save, but it's now stuck on needing internet to download updates, and presumably drivers for the USB's. I've tried too many things to list, but with no USB ports functional and no internet I'm caught a vicious loop. I'm desperate for some help! [/QUOTE]

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