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PC REPAIR GUIDES
PC Network & Troubleshooting
HP xw4600 no functional USB Or LAN Internet Connection
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<blockquote data-quote="pcrepair" data-source="post: 314" data-attributes="member: 1"><p>It sounds like a tricky situation since both your USB ports and network adapter are down, making it impossible to use external devices or download drivers directly from the internet. Here are a few steps you can try to break the cycle:</p><p></p><ol> <li data-xf-list-type="ol"><strong>Check BIOS/UEFI Settings</strong>:<ul> <li data-xf-list-type="ul">Enter your BIOS/UEFI settings to ensure USB ports are enabled. If they are disabled, enable them.</li> <li data-xf-list-type="ul">While in the BIOS, also check if the onboard network adapter is enabled. Some BIOS settings have the ability to disable integrated devices, which might cause the issue.</li> </ul></li> <li data-xf-list-type="ol"><strong>Offline Driver Installation via CD/DVD or Secondary PC</strong>:<ul> <li data-xf-list-type="ul">Use a secondary computer to download the necessary drivers for your HP xw4600 (e.g., USB, network adapter) and transfer them to your computer via a CD/DVD or an external drive if you have a working SATA drive port.</li> <li data-xf-list-type="ul">Look up the model's drivers on HP's website or another trusted source for compatible Windows 10 or 11 drivers (since this workstation is older, some Windows 10 drivers might work).</li> </ul></li> <li data-xf-list-type="ol"><strong>Use Safe Mode with Networking</strong>:<ul> <li data-xf-list-type="ul">Try booting into Safe Mode with Networking to see if the network adapter works in that state.</li> <li data-xf-list-type="ul">This could potentially allow the LAN connection to work temporarily, letting you download drivers.</li> </ul></li> <li data-xf-list-type="ol"><strong>Driver Rollback (If Possible)</strong>:<ul> <li data-xf-list-type="ul">In Device Manager, try to roll back the drivers for both USB controllers and the network adapter to a previous version if that's available. You can do this using keyboard shortcuts if necessary.</li> </ul></li> <li data-xf-list-type="ol"><strong>Use a PCI Network Adapter</strong>:<ul> <li data-xf-list-type="ul">If you have a spare PCI network card or USB network adapter, you can plug it into your workstation and see if it works without requiring extra drivers. Some generic PCI adapters are automatically recognized by Windows, which might help you gain internet access and download the necessary drivers.</li> </ul></li> <li data-xf-list-type="ol"><strong>Offline Windows Installation Media</strong>:<ul> <li data-xf-list-type="ul">If all else fails, consider creating a fresh Windows 11 installation media using another computer. A clean installation might help resolve the driver issues.</li> <li data-xf-list-type="ul">Use a DVD or a bootable drive if you can get one to work.</li> </ul></li> </ol><p>Let me know if any of these options seem feasible for your setup!</p></blockquote><p></p>
[QUOTE="pcrepair, post: 314, member: 1"] It sounds like a tricky situation since both your USB ports and network adapter are down, making it impossible to use external devices or download drivers directly from the internet. Here are a few steps you can try to break the cycle: [LIST=1] [*][B]Check BIOS/UEFI Settings[/B]: [LIST] [*]Enter your BIOS/UEFI settings to ensure USB ports are enabled. If they are disabled, enable them. [*]While in the BIOS, also check if the onboard network adapter is enabled. Some BIOS settings have the ability to disable integrated devices, which might cause the issue. [/LIST] [*][B]Offline Driver Installation via CD/DVD or Secondary PC[/B]: [LIST] [*]Use a secondary computer to download the necessary drivers for your HP xw4600 (e.g., USB, network adapter) and transfer them to your computer via a CD/DVD or an external drive if you have a working SATA drive port. [*]Look up the model's drivers on HP's website or another trusted source for compatible Windows 10 or 11 drivers (since this workstation is older, some Windows 10 drivers might work). [/LIST] [*][B]Use Safe Mode with Networking[/B]: [LIST] [*]Try booting into Safe Mode with Networking to see if the network adapter works in that state. [*]This could potentially allow the LAN connection to work temporarily, letting you download drivers. [/LIST] [*][B]Driver Rollback (If Possible)[/B]: [LIST] [*]In Device Manager, try to roll back the drivers for both USB controllers and the network adapter to a previous version if that's available. You can do this using keyboard shortcuts if necessary. [/LIST] [*][B]Use a PCI Network Adapter[/B]: [LIST] [*]If you have a spare PCI network card or USB network adapter, you can plug it into your workstation and see if it works without requiring extra drivers. Some generic PCI adapters are automatically recognized by Windows, which might help you gain internet access and download the necessary drivers. [/LIST] [*][B]Offline Windows Installation Media[/B]: [LIST] [*]If all else fails, consider creating a fresh Windows 11 installation media using another computer. A clean installation might help resolve the driver issues. [*]Use a DVD or a bootable drive if you can get one to work. [/LIST] [/LIST] Let me know if any of these options seem feasible for your setup! [/QUOTE]
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