HP ZBook Will Not Boot

ChasZuck

New member
This HP has been a royal pain. I had a problem 2 years ago with it freezing, but I could always reboot. I changed one of the RAM cards and it seemed to go away. Last week I picked it up by the top left corner and the screen froze. I tried to reboot and it kept trying to do auto repair. I tried the diagnostic repair built in but nothing came up. I attached two photos.
Today I tried running windows to go on a stick and it would not load. I tried to to a install repair and got the same result as trying to reboot right after the freeze. I am running out of ideas, which are not much since a am pretty much a novice at pc repair. I am about ready to heave it and buy another refurbished laptop and it will not be an HP. I have an old Lenovo T520 running Linux Mint and works just fine. The down side is all of my software in Windows.
I guess I cannot post photos.
 
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pcrepair

Administrator
Staff member
Your HP laptop's issues, including the initial freezing, failure to boot, and now a repetitive auto-repair loop, are likely the result of a hardware problem rather than a software one. The incident of it freezing when you picked it up by the corner is a key symptom that points to a loose connection or a failing component inside the chassis. The inability to boot to a "Windows to Go" drive or perform a repair install further confirms that the issue is at a lower hardware level, likely with the storage drive or the motherboard itself.
 

pcrepair

Administrator
Staff member
This HP has been a royal pain. I had a problem 2 years ago with it freezing, but I could always reboot. I changed one of the RAM cards and it seemed to go away. Last week I picked it up by the top left corner and the screen froze. I tried to reboot and it kept trying to do auto repair. I tried the diagnostic repair built in but nothing came up. I attached two photos.
Today I tried running windows to go on a stick and it would not load. I tried to to a install repair and got the same result as trying to reboot right after the freeze. I am running out of ideas, which are not much since a am pretty much a novice at pc repair. I am about ready to heave it and buy another refurbished laptop and it will not be an HP. I have an old Lenovo T520 running Linux Mint and works just fine. The down side is all of my software in Windows.
I guess I cannot post photos.
You can post picture for more clarity
 

ChasZuck

New member
The last thing I tried was to re-install windows and it failed. Repair your computer failed as well. At this point, I am going to go through all of the on board diagnostics again, this time in order and more thoroughly. If nothing shows up, I guess it goes to recycling. Not willing to spend a lot on as I had to hack install W11. I would rather invest the money in a refurbished one with W11 already on it.

20250925_123225.jpg20250928_175003.jpg
 
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